Why this matters
When a larger company buys from you, its security team reviews you first. Reviews stall when answers are vague or evidence is missing, not because the questions are hard.
The topics that come up every time
- Access control: MFA everywhere, role-based access, how leavers lose access.
- Data protection: where their data lives, encryption in transit and at rest, who can see it.
- Vendors: who your subprocessors are and how you assess them.
- Incident response: whether you have a plan, and how and when you would tell them.
- Business continuity: backups, recovery targets, whether a restore has been tested.
- Secure development: code review, change approval, vulnerability management.
- People: background checks, security training, confidentiality agreements.
- Independent assurance: a SOC 2 report or ISO 27001 certificate, if you have one.
Answer with evidence
"Yes" is weaker than "Yes, here is the policy and last quarter’s access review." Keep the documents that prove each answer next to the answer, and keep them current.
When the honest answer is "not yet"
Say so, give the date it will be in place, and describe what you do in the meantime. Reviewers deal with gaps all the time; they react badly to surprises found later.
See our security questionnaires guide for the common formats and a repeatable way to answer them.
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